Job Summary
  • Salary
    £211 (per week)
  • Location
    Farnham,, Hampshire
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    15th November 2016
  • Employer Name
  • Distance from acadmey
    • 15.6 Miles
    • 27 Minutes
  • Address
    Bentley GU10 5LZ, United Kingdom

Job Description

An enthusiastic, well-motivated and highly organised admin apprentice is required to join a company based in Farnham, where you will be supporting the overall operation of the business. You will need good communication, interpersonal skills.

Responsibilities include but are not limited to

  • Dealing with customer queries both over the telephone and via email
  • Speaking with the various mobile networks and distributors in order to resolve queries
  • Ordering hardware from various distributors
  • Keeping a full log of all hardware ordered
  • Customer care calls to ensure that we are pro-active with our customer service
  • Sending out welcome packs to all new customers
  • Handling post in and out
  • Keeping the CRM up to date
  • Inputting sales orders and purchase orders on Sage – training will be given
  • Attend training to develop relevant knowledge and skills. Cybermo will fully support the chosen candidate through their apprentice programme


  • Confident telephone manner – making and receiving calls
  • Proficient in Microsoft Office
  • Pro-active and driven
  • Confident in dealing with customers up to Director level
  • Good time keeping
  • Must have access to own vehicle due to location

Working Week

Monday – Friday 9:00am – 5:00pm 30-37.5 hrs pw (Negotiable)


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Available for the duration of the position
Able to demonstrate good interpersonal skills and an ability to organise time and workload effectively.
Competent in using Microsoft Office.

Personal Qualities

- Able to communicate effectively and clearly via phone, email and letters
- Motivated

Future Prospects

Opportunity for full time employment upon completion of the course.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)