Job Summary
  • Salary
    £127.50 (per week)
  • Location
    Norwich, Norfolk
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    8th January 2017
  • Employer Name
    Hiyahiya Europe
  • Distance from acadmey
    • 4.5 Miles
    • 19 Minutes
  • Address
    Javelin Road, Norwich NR6 6HX, United Kingdom

Job Description

Excellent opportunity for anyone interested in administration to become an integral part of the team at Hiyahiya Europe.

We are an established family business who take pride in offering a fast, friendly and efficient service to our growing number of retailers. Due to our continued success we are now in a position to offer an opportunity to an Administrative Apprentice to help with the daily running of services at HiyaHiya Europe.


  • Creating, checking, editing and sending out retailers’ invoices.
  • Dealing with general enquiries from retailers, including queries and returns via email, phone and online chat and delivering excellent customer service.
  • Checking payments
  • Working with the warehouse team to pick checking orders and using our ERS stock control system.
  • Maintaining the company’s invoicing information.
  • Updating the back end of the company’s website when needed.
  • Organising and maintaining paperwork and files.
  • Ordering stationery and office supplies.

Full training will be delivered as and when required.

Working Week

Monday to Thursday - 8.30am to 5.00pm Friday 8.30am to 4.30pm 37.5 Hours per week. Holiday entitlement 20 days + bank holidays


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Competent use of Microsoft Word, Excel and Publisher
• Experience in a customer service role would be an advantage
• Willingness to work as a team
• Initiative to take on tasks as needed
• Organisational skills
• Ability to prioritise

Personal Qualities

• Flexible and adaptable
• Self-motivated and able to work with minimal supervision
• Energetic and enthusiastic
• Ability to work in a committed and professional manner

Future Prospects

The potential exists for this position to develop into a full time position for the right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)