Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Darlington, County Durham
  • Sector
    Infrastructure Technician Level 3
  • Duration
    15 Months
  • 2 Positions Available
  • Closing Date
    1st July 2017
  • Employer Name
    My Firms App Ltd
  • Distance from academy
    • 16.0 Miles
    • 23 Minutes
  • Address
    Victoria Road, Darlington DL1 5SF, United Kingdom

Job Description

Fantastic opportunity to join a busy software firm in Darlington. You will be involved in the design and development of apps.

• Answering the support line speaking to customers to determine their needs
• Amending and developing apps to the customer’s specification.
• Answering customer’s questions regarding the products and quoting prices
• Working alongside the technical team to build new apps for customers
• General office and Customer Service duties

Working Week

Monday – Friday 9:00am – 5:00pm 37.5 Hours per week


Requirements & Prospects


A minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Computer Literate
• Team Player
• Good Communication skills
• Customer Service Skills

Personal Qualities

• Self-Motivated
• Organised
• Positive attitude
• Desire to Learn

Future Prospects

Permanent Opportunity for the right candidate with progression on to Level 4

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Middlesbrough for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)