Job Summary
  • Salary
    £127.50 (per week)
  • Location
    Chester, Cheshire
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    4th March 2017
  • Employer Name
    Catalyst Support Services
  • Distance from academy
    • 16.9 Miles
    • 33 Minutes
  • Address
    Chester CH2 4SA, United Kingdom

Job Description

Are you looking to get into a career in Administration? We have a fantastic opportunity with a small dynamic interior design company in the Ellesmere Port area. They are looking to bring on an Apprentice Administrative Assistant to ensure the efficient day-to-day operation of the office and support the work of management/other staff

Primary Duties and Responsibilities

Administrative Assistants perform a wide range of duties including some or all of the following:


  • Answer general phone inquiries using a professional and courteous manner
  • Direct phone inquiries to the appropriate staff members
  • Reply to general information requests with the accurate information
  • Greet clients/suppliers/visitors to the organization in a professional and friendly manner


Office administration

  • Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents
  • Sort incoming mail, faxes, and courier deliveries for distribution
  • Prepare and send outgoing faxes, mail, and courier parcels
  • Forward incoming general e-mails to the appropriate staff member
  • Forward voice mail from the general mailbox to the appropriate staff member
  • Purchase, receive and store the office supplies ensuring that basic supplies are always available
  • Code and file material according to the established procedures
  • Update and ensure the accuracy of the organization’s databases
  • Back-up electronic files using proper procedures
  • Provide secretarial and administrative support to management and other staff
  • Make travel, meeting and other arrangements for staff
  • Coordinate the maintenance of office equipment


Assist with financial management

  • Use computer software to prepare invoices and financial statements
  • Code and file financial material according to established records management procedures
  • Process accounts payable ensuring timeliness and accuracy of information
  • Process accounts receivable ensuring timeliness, accuracy of codes and appropriate backup
  • Prepare accurate bank reconciliations and deposits
  • Administer petty cash according to established procedures
  • Assist with financial reports as required
  • Month end duties as required
  • Process supplier invoices on Esti
  • Raise invoice for accounts on Esti


Provide Board support

  • With the Executive Director, prepare meeting agendas and supporting material for distribution
  • Ensure the timely distribution of material to the Board
  • Support the Board with meeting, travel and other arrangements
  • Draft minutes of Board meetings for review by the Executive Director
  • Create action list for management staff from board meetings

Working Week

Monday – Friday 9:00am – 5:00pm 30-40 hours per week


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Customer Service focussed
• Good telephone manner
• Ability to use initiative
• Relationship building (internally and externally)
• Behave ethically
• Effective communication skills
• Speak, listen and write in a clear, thorough and timely manner using effective communication tools and techniques.
• Decision-making skills
• Good organisational skills
• Ability to prioritize workloads
• Excellent planning abilities
• Good problem-solving skills

Personal Qualities

• Team-player
• Positive attitude towards work
• Enthusiastic
• Conscientious

Future Prospects

Permanent opportunity could be potential for the right candidate and/or a progression to Level 4

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)