Job Summary
  • Salary
    £9750 Yearly
  • Location
    Birmingham, West Midlands
  • Sector
    Business Admin Level 3
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    31st October 2018
  • Employer Name
    Davies Group
  • Distance from academy
    • 1.2 Miles
    • 8 Minutes
  • Address
    Paradise Street, Birmingham B1 2AJ, UK

Employer Description

Job Description

Davies is a multiple award winning, insurance service provider at the forefront of industry. As an ever-expanding business offering excellent future potential with fantastic career opportunities wouldn’t you want to be part of the team?

Working within the firm’s busy claims administration team the role will involve:

·         Correspond with Policy Holders, Clients & Brokers via telephone, email and post in an efficient and professional manner

·         Review data including policy wording to set up new claims, appoint contractors and to update claims on internal systems and make appropriate decisions on validation or repudiation

·         Manage personal allocation of claims, post and diary work in a timely and efficient manner

·         Issue payments to policy holders and suppliers for settlement within an agreed delegated authority

·         All employees are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements.

Working Week

Monday – Friday 9:00am – 5:30pm


Requirements & Prospects


Must hold 5 GCSEs (graded A* to C or 9 to 5) or equivalent including English/ Maths and have been a resident in the UK/EEA/EU for the last 3 years.

Desired Skills

  1. Good communication skills, written and verbal
  2. High standard of numeracy
  3. Good attention to detail
  4. Experience using Microsoft Office

Personal Qualities

  1. Organised with attention to detail
  2. Ability to focus on the job at hand
  3. Well presented
  4. Enthusiastic, positive approach
  5. Desire to learn and progress

Future Prospects

A real possibility of a permanent job and further training at Level 4 and beyond. There will be incremental pay increases for the lifespan of this Apprenticeship with regular reviews.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Business Administrator apprenticeship programme is designed to help you become an excellent contributor towards operational efficiencies within a business. This will include interacting with both internal and external customers in a professional way, as well as applying skills learned throughout the programme within a business environment. The programme will include various workshops to aid in your development throughout, alongside mentoring; reflection logs; PDP and more.

Workshops that will be delivered include the following:

• Workshop 1: Business Knowledge & Understanding
• Workshop 2: Professional in the Workplace
• Workshop 3: Decision Making and Managing your Performance
• Workshop 4: Principles of Business
• Workshop 5: Business Systems and Processes
• Workshop 6: Project Management

Qualification Gained

Advanced Apprenticeship (Level 3)