Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Sheffield, Sheffield
  • Sector
    Customer Services Level 2
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    30th November 2017
  • Employer Name
    Affinity I.T
  • Distance from academy
    • 1.8 Miles
    • 5 Minutes
  • Address
    Savile Street East, Sheffield S4 7UQ, United Kingdom

Employer Description

Job Description

Vacancy for an enthusiastic individual who has a passion for Customer service and Sales. To support our continued growth, we are looking for an Apprentice to join our close-knit team in the Sheffield Head Office.
  • Work cross functionally within the company to communicate with all stakeholders in customers’ success
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Make visits to our customers to identify opportunities for growth within our platform
  • Manage all reporting about the health of customers’ accounts
  • Meet Internal and External Sales Targets
  • Keep our in-house CRM up to date with all customer contact and requirements


Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Sales experience or passion
  2. Good, articulate, telephone manner
  3. The ability to understand technical aspects of products & services
  4. The ability to quickly and efficiently use computer software

Personal Qualities

  1. Well presented.
  2. Polite.
  3. Friendly and approachable.
  4. Confident.
  5. Excellent Communication / over the phone and face to face

Future Prospects

After initial training, there Will be a full-time job opportunity for the right candidate.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 2 Advanced Apprenticeship in Customer Services. The qualifications consist of:
• Level 2 Diploma in Customer Service
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)