Job Summary
  • Salary
    £127.50 (per week)
  • Location
    Chester, Cheshire
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    4th March 2017
  • Employer Name
    Catalyst Support Services
  • Distance from academy
    • 16.9 Miles
    • 33 Minutes
  • Address
    Chester CH2 4SA, United Kingdom

Job Description

Are you looking to get into a career in Business Administration and/or Customer Service? We have a fantastic opportunity with a small dynamic interior design company in the Ellesmere Port area. They are looking to bring on an apprentice to become part of the Facilities Management Team.

Main Duties and Responsibilities:

  • Receive inbound calls from clients and log jobs to the relevant contractor using FACTS
  • Using FACTS computer programme (Facilities And Contractor Tracking System) allocate Job No. Enter details of task as required i.e. client, telephone number, address, location, date requested etc.
  • Administer Quotes, Estimates, Invoices and other contractor information as required
  • Communicate with both Clients and Contractors to make sure jobs are being completed on time.
  • Purchase new equipment on behalf of clients as required using agreed process and procedure
  • Ensure upkeep of asset register with regard to ‘reactive’ works and New Equipment Purchase
  • To keep jobs ‘in progress’ to agreed levels both in terms of quantity and age
  • Managing the cost of jobs to ensure they are within the allocated budget
  • Closely monitoring the performance of contractors employed to complete maintenance and reactive works


Working Week

Monday – Friday 9:00am – 5:00pm 30-40 HOURS PER WEEK


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• High degree of computer literacy
• Good attention to detail
• Customer Service
• Good telephone manner
• Proficient with mathematics
• Ability to use initiative

Personal Qualities

• Positive attitude towards work
• Empathetic
• Good people skills
• Enthusiastic
• Conscientious

Future Prospects

Permanent opportunity could be potential for the right candidate and/or a progression to Level 4

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)