Job Summary
  • Salary
    £276.25 (per week)
  • Location
    Kings Cross , Kings Cross
  • Sector
    Infrastructure Technician Level 3
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    2nd October 2017
  • Employer Name
    Smart Systems IT Limited
  • Distance from academy
    • 7.0 Miles
    • 30 Minutes
  • Address
    Adam and Eve Mews, London W8 6UJ, United Kingdom

Job Description

We have clients with International Offices, in China, Hong Kong and the US. We support Microsoft Servers and Clients as well as OSX, mobile technology and network communications equipment. The role will be to act as support to a Senior IT Engineer. This engineer will be your immediate line manager and mentor.

The role will be to act as support to a Senior IT Engineer. This engineer will be your immediate line manager and mentor. The work will cover support and installation for the following technologies: Server and client systems (Microsoft, Linux and Apple). IP and Mobile Telephony, Network Infrastructure, Internet and Security Systems. Some liaison will be required with 3rd Party suppliers and clients, both remotely and face to face. Onsite and remote support tasks will be required, on a daily basis. There may be the opportunity to work overtime and some weekend work to cover office relocations and critical maintenance and upgrades.

Working Week

Monday – Friday 9:00am – 5:30pm


Requirements & Prospects


Ideally a minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Experience in Microsoft Client Operating systems.
Some travel between client locations will be required both within the Greater London area and to parts of the UK.
Attention to details is most important.

Personal Qualities

An interest in technology
Strong organisation and time management
Willingness to learn
Excellent customer service skills

Future Prospects

Progression opportunities beyond the apprenticeship.

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Kings Cross


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Kings Cross Academy for up to 8 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Diploma in Infrastructure Technician. The qualifications consist of:
• Level 3 diploma in Infrastructure technician
• Level 2 Functional skills in English, Math and IT (Where applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)