Job Summary
  • Salary
    £140-24 (per week)
  • Location
    Derby, Derbyshire
  • Sector
    Infrastructure Technician Level 3
  • Duration
    15 Months
  • 2 Positions Available
  • Closing Date
    3rd September 2017
  • Employer Name
    Alka IT
  • Distance from academy
    • 5.0 Miles
    • 11 Minutes
  • Address
    Derby Road, Borrowash DE72 3HA, United Kingdom

Job Description

Are you a tech savvy individual, with a forward-thinking mindset and a positive attitude?If this is you…….read on!As an IT Support company based in Borrowash Derby is looking for a young enthusiastic individual to join their team, as an Apprentice IT Technician!

 Main Responsibilities & Duties of the Post


Training will be given although it is expected that within a set time period your typical duties involved in the position will include :


a) Answering and responding to 1st line & 2nd line support calls from Customers b) Maintaining all PC’s and related equipment c) Upgrading and installing software and computer equipment when necessary


d) Repairing PC’s – both Hardware and software issues. Identify best fixes, rebuilding PC software when necessary


PC / Hardware skills:- e) Diagnostics on faulty PC internals f) Installation of PC components (RAM, Hard Disks, CPUs etc.) g) Installation and configuration of Networked PC’s & Servers



Software/ MS Office 2003/2007/2010/2013/365 Windows XP/Vista/7/8 Standard Free Software products such as skype, itunes, etc. Various Antivirus / Security Products

Working Week

Monday – Friday 9:00am – 5:30pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths and English (or equivalents)

Desired Skills

Other Skills that would be an advantage:- Networks and security Web Design Database development

h) Observe and implement confidentiality with each client

i) Undertake personal learning relevant to the post as required.

j) Observe and implement all company policies and procedures.

The particular duties and responsibilities of this post may vary from time to time without changing the general character of the duties or level of responsibility involved.

A Driving License and own transport is essential for this post.

Personal Qualities

- Proactive
- Analytical thinker
- IT Literate
- Excellent written and verbal communication skills
- Good time manager
- Reliable
- Enthusiastic

Future Prospects

For the right individual the opportunity to progress will be available/ secure a full-time job

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)