Job Summary
  • Salary
    £6825 Minimum Yearly
  • Location
    Bristol, Bristol
  • Sector
    IT level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    31st December 2017
  • Employer Name
    BS Info Tech Limited
  • Distance from academy
    • 11.8 Miles
    • 27 Minutes
  • Address
    Woodlands, Bradley Stoke BS32 4JT, United Kingdom

Employer Description

Job Description

An excellent opportunity for an exceptional candidate to join a well-established IT consultancy and support company at their offices in Bristol. You will be working in a busy IT support role.

BS info tech are looking for an enthusiastic apprentice to work in their technical support department.
• Provide first line IT Support to customers of BS Info Tech Limited ensuring systems are maintained and supported to the highest standards.
• To assist with the installation, maintenance and repair of computers and computer linked or related equipment.
• To ensure that all support calls and requests are dealt with appropriately.
• To provide a service to install, setup and configure new IT equipment for users such as personal computers, printers and scanners to enable access.
• To assist in all aspects relating to the care and maintenance of computing equipment across a range of clients

Working towards:
• Operational tasks e.g. analyses & diagnoses of computer hardware, software and network problems. Installation, replacement and testing of new and repaired hardware.
• Maintenance of a knowledge base of procedures and solutions to commonly reported faults.
• Remote access support by taking over the user’s computer remotely or by visiting the user’s workspace.
• Provide basic desktop training to user following installation of new equipment,
• Provide advice to users on IT related issues.

Working Week

Monday – Friday 8.30-5.30


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. A good understanding of IT hardware and software is required.
  2. Good customer service, excellent telephone manner and attention for detail.

Personal Qualities

  1. Fast learner, adaptable and conscientious.

Future Prospects

A full time job and progression to level 4 is available for the right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Bristol for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)