Job Summary
  • Salary
    £6825 Yearly
  • Location
    Leicester , Leicester
  • Sector
    Infrastructure Technician Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    27th December 2017
  • Employer Name
    IS Technologies
  • Distance from academy
    • 4.7 Miles
    • 19 Minutes
  • Address
    Leicester LE19 1QP, United Kingdom

Employer Description

Job Description

Do you have a passion for problem solving? IS Technologies are looking for someone who has a passion for and would like to develop a career in IT. Working within a small team, you will be providing finest line IT support to internal users.

IS Technologies is a small company and therefore the tasks will be varied with every opportunity to progress. Duties may include:

• Be the first point of contact for all PC Support activity
• Responsible for solving a range of software, hardware and network problems
• Installing new software and hardware
• Maintaining databases
• Daily system health checks and liaising with office maintenance
• Fault finding and supporting end users
• Conducting server maintenance and data backup
• Supporting end users and completing installations

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Computer literate
  2. Effective customer service
  3. Can use own initiative
  4. Problem Solver

Personal Qualities

  1. Positive attitude
  2. Highly interested in IT
  3. Determined
  4. Enthusiastic

Future Prospects

Permanent opportunity for the right candidate and possible progression to level 4 based on level 3 completion.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Leicester for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)