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    Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Nottingham, Nottingham
  • Sector
    IT level 3
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    5th September 2017
    EMPLOYER
  • Employer Name
    Bridgeway Consulting Ltd
  • Distance from academy
    • 1.6 Miles
    • 8 Minutes
  • Address
    Nottingham NG2 1DP, United Kingdom

Job Description

After recently being awarded the Queen’s Award for Enterprise, Bridgeway are looking to expand the team with an IT Support Apprentice.Reporting to the IT Support Technician, you will provide Technical Support to colleagues with duties ranging from hardware & software maintenance to first line IT support.
Overall purpose of the role:

 

To assist in day to day operations of all IT systems and user support.

 

Daily roles and responsibilities:

 

·         Preparing equipment, i.e. PC’s, laptops, tablets, phones

·         Maintenance of all hardware and software

·         Software Licensing

·         First-line support

·         Patch panel maintenance

·         Software & Security updates

·         Equipment issue

·         Virtualisation/SAN/Storage Management

·         End user training

·         Updating asset register

·         Assisting with PAT Testing

·         Monitoring and ordering  consumables and supplies

 

Software/Hardware includes Windows XP/7/8/Server 2003/2008/2012, Office 2007 suite onwards, VMWare, HP SAN(LeftHand/Storvirtual), HP & Cisco switches, Veeam & Symantec backup.

 

You will carry out under supervision and guidance, all duties and responsibilities in accordance with Bridgeway Consulting Ltd’s Policies and Procedures.

Overall purpose of the role:

To assist in day to day operations of all IT systems and user support.

Daily roles and responsibilities:

·         Preparing equipment, i.e. PC’s, laptops, tablets, phones

·         Maintenance of all hardware and software

·         Software Licensing

·         First-line support

·         Patch panel maintenance

·         Software & Security updates

·         Equipment issue

·         Virtualisation/SAN/Storage Management

·         End user training

·         Updating asset register

·         Assisting with PAT Testing

·         Monitoring and ordering  consumables and supplies

Software/Hardware includes Windows XP/7/8/Server 2003/2008/2012, Office 2007 suite onwards, VMWare, HP SAN(LeftHand/Storvirtual), HP & Cisco switches, Veeam & Symantec backup.

You will carry out under supervision and guidance, all duties and responsibilities in accordance with Bridgeway Consulting Ltd’s Policies and Procedures.

Working Week

Monday – Friday 9:00am – 5:00pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Good knowledge of computer components and operating systems
• Excellent organisation, time management and administration skills
• Adept with Microsoft Office programmes
• Strong communication skills, written and verbal

Personal Qualities

• Ability to operate effectively as part of a team or individually as required
• A keen interest in IT and how various systems work
• A problem solving approach to issues
• Hard working and trustworthy
• Presentable & Professional
• Approachable, helpful & friendly

Future Prospects

Upon completion of the apprenticeship, there is a clear opportunity for a full-time role within the business and progression onto the level 4 programme.

    TRAINING
  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Nottingham

Training

Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Nottingham for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)

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