• Employer Name
    Technolog Limited
  • Distance from academy
    • 15.1 Miles
    • 32 Minutes
  • Address
    Ravenstor Road, Wirksworth DE4 4FY, United Kingdom

Employer Description

Job Description

Are you looking for an exciting IT Technician based role in a well-established company that will support and guide you to achieve your aspirations?If so…...read on, as Technolog Limited based in Wirksworth Derbyshire, are looking to source an enthusiastic individual who possesses an underlying passion for IT to join their team!
Our client is looking for an apprentice to join their technical support team who is passionate about IT. Maybe you have built a computer or fixed one for friends and family? The key to this role is having strong communication skills and a flair for technology.


Initially you will start on the IT helpdesk, however if you wanted to become more site based as an Engineer, they will support you with this.


Day to day duties may include but not necessarily limited to:


·         Responding to IT related tickets

·         Setting up new PC’s/Laptops

·         Setting up new users on internal systems

·         Networking PC’s to printers, scanners and other hardware

·         Trouble shooting and technical fault diagnostics for clients and colleagues through remote access and on-site support

·         Remote access to assist with the installations of both software and drivers for hardware for MS Office to communicate with

·         Administrative tasks such as chasing server checks and printer readings



Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. basic experience in supporting Windows 7 / 8 and MS Office products, Dell, -Toshiba and HP hardware (standard desktop, laptop)
  2. excellent time management skills
  3. strong written and verbal communication skills, and customer-service oriented
  4. proven and methodical approach to problem solving
  5. able to work under pressure and in a fast-paced environment
  6. excellent organizational and interpersonal skills

Personal Qualities

  1. Hard working
  2. Reliable
  3. Forward thinking
  4. High attention to detail
  5. Technical minded

Future Prospects

For the ideal candidate the opportunity to progress onto a Level 4 IT apprenticeship will be an option alongside securing a full-time position.

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Derby for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)