Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Birmingham, West Midlands
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 2 Positions Available
  • Closing Date
    25th July 2017
  • Employer Name
    Central Vehicle Solutions Ltd
  • Distance from academy
    • 1.8 Miles
    • 11 Minutes
  • Address
    Coventry Road, Small Heath, Birmingham B10 0RA, United Kingdom

Job Description

Are you looking to kick-start your career? This role could be perfect if you love talking to people, are presentable & feel as though you can give a good account of yourself & your employer.The successful candidate will report straight into the Director of the business.

The business are currently looking to recruit two pro-active, mature and driven individuals onto a Business Administration apprenticeship with a view to growing their staff force for the future. The successful candidates will be working within a busy and professional environment with a successful company, day to day tasks will include but not be limited to:

• Being an initial port of call for companies and customers (meet and greet)
• Recording any complaints or feedback from customers
• Empathising with customers and allocating to the relevant staff member for action
• Answering and directing incoming calls
• Liaising with suppliers and customers
• Competitor research when required
• Dealing with telephone enquiries
• Liaising with the fleet manager and claims department
• Collecting and updating documents onto the CRM system
• Checking in/out vehicles to customers (inspections)
• Updating accounts and refers with updates

All training and support will be given on the above tasks throughout the apprenticeship.

Working Week

Monday – Friday 9:00am – 5:00pm 37.5


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

The successful candidate will have the following skills:

• To be computer literate
• To understand Microsoft Office programmes
• Good communication skills
• Polite telephone manner

Personal Qualities

The successful candidate will have the following personal qualities:

• To be pro-active
• To be confident, professional and mature
• Adaptable
• Flexible
• Willing to learn
• To have a professional appearance
• Committed to employment and their career

Future Prospects

Potential full time employment for the right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)