Job Summary
  • Salary
    £127.50 (per week)
  • Location
    Shenstone, Litchfield
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    27th October 2016
  • Employer Name
    Busy Bee
  • Distance from acadmey
    • 13.5 Miles
    • 31 Minutes
  • Address
    Shenstone WS14 0SB, United Kingdom

Job Description

Litchfield based company are currently looking for a highly motivated, organised and excellent communicator individual to fill the role of a customer service executive apprentice.
The role will be to assist the business with day to day duties, which include the following:


·         Creating and maintaining employer files

·         Applying for certificates using online system

·         Filing documents

·         Managing data

·         Using computer systems

·         Managing filing systems

·         Dealing with enquiries

·         Taking meeting minutes and typing

·         Processing funding paperwork, scanning and logging

·         Offering support to training team as required on an ad hoc basis

·         Preparing resource packs and sending to training officers

·         Contacting learners and tracking progression




This job purpose reflects the core activities of the post. As the post-holder develops, there will inevitably be some changes in the emphasis to the duties of the post. Busy Bees expects that the post-holder will recognise this and adopt a flexible approach to work and be willing to participate in training where necessary

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Good written, oral and listening skills
• Microsoft Office
• Strong numeracy and literacy

Personal Qualities

Must have a positive and can do approach towards all tasks undertaken. Must be enthusiastic and keen to learn new skills.

Future Prospects

Possible progression onto level 4

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)