Job Summary
  • Salary
    £123.75 (per week)
  • Location
    Blaydon, Tyne and Wear
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    14th December 2016
  • Employer Name
  • Distance from acadmey
    • 4.5 Miles
    • 14 Minutes
  • Address
    Blaydon-on-Tyne NE21 5SD, United Kingdom

Job Description

Do you want a career in business administration? Are you looking to work within a friendly supportive team? Do you want to work with a national well known company?

Through your apprenticeship you will learn to provide excellent customer service and administration skills within the sales office. Working closely with your mentor you will develop skills that you will use for the rest of your career, you will take on responsibilities that will challenge you.
Duties and responsibilities include;
• To always remain courteous and professional when dealing with customers on a daily basis via telephone enquiries relating to orders placed, stock availability and dealing with deliveries.
• Accurately inputting customer orders into our system.
• Processing customer payments/credits received via fax/email or telephone
• Learning to use Sage SOP
• Liaising and giving support to sales managers in connection with customers’ orders and specific requirements and ensuring customers’ requests with regards to delivery are met
• Booking in returns
• Dealing with enquiries
• Mail handling
• Other general office duties
• Updating the company website

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Must be willing to go the extra mile for our clients
• Presentable
• Local to Business
• Self-Motivation
• Good communication Skills

Personal Qualities

• The ability to meet deadlines
• The ability to handle pressure and multitasking situations
• Hardworking.
• Must have and excellent telephone manner.
• Highly organised

Future Prospects

Permanent opportunity for the right applicant

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)