Job Summary
  • Salary
    £123.75 (per week)
  • Location
    Birmingham, West Midlands
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    7th November 2016
  • Employer Name
  • Distance from acadmey
    • 0.7 Miles
    • 2 Minutes
  • Address
    Birmingham B6 4BS, United Kingdom

Job Description

Birmingham based company wash Plus are currently looking for a highly motivated, organised and excellent communicator individual to fill the role of a customer service executive apprentice,

The role will be to assist the business with day to day duties, which include the following:


  • To provide general administration support for the Centre and staff as required.
  • Respond to all incoming telephone calls, ensuring that these are answered promptly and dealt with effectively.
  • Receive all visitors to the centre, ensuring that their requirements are effectively met and creating a favourable first impression.
  • Maintain a safe and secure Centre environment and comply with all necessary policies.
  • Deal with incoming and outgoing post as delegated by the Centre Manager.
  • Assist with the booking arrangements for workshops, classrooms and meeting rooms.
  • Assist with the collation and updating of the Centre diaries.
  • Assist with the administration of the centre stationery and stock.
  • Open up and close the Centre from time to time as delegated.
  • Actively engages in other such duties, under the discretion of the Centre Manager /Centre Administrator as and when necessary.


The individual:

  • Good IT skills
  • Good organisational skills
  • Good telephone manner

Good customer facing skills

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Excellent IT skills,
• Well organised,
• Communication skills,
• Excellent Telephone skills,
• Highly Motivated

Personal Qualities

Must have a positive and can do approach towards all tasks undertaken. Must be enthusiastic and keen to learn new skills.

Future Prospects

Possible permanent position

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)