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    Job Summary
  • Salary
    ££150. (per week)
    0
  • Location
    Reading, Reading
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    10th October 2017
    EMPLOYER
  • Employer Name
    Travel Up Group Plc
  • Distance from academy
    • 13.8 Miles
    • 32 Minutes
  • Address
    Aldermaston RG7 8HN, United Kingdom

Job Description

Excellent opportunity to join a well established travel company, with fanastic progression opportunities. Working with a team including other apprentices.

Responsibilities to include (but not limited to):

  • To answer telephone calls and emails from customers who have queries on their bookings such as special requests, cancellations and refunds and amendments to existing bookings
  • Updating social media (Facebook and twitter account)
  • Updating review websites and responding to customer feedback
  • Contacting Airline and Suppliers
  • Sending documentation to customers

 

Working Week

Monday – Friday 8:30am – 5:00pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Skills required
• Excellent telephone manner and written skills required
• High level of accuracy and attention to detail
• Ability to work under pressure and prioritise workloads

Personal Qualities

Positive attitude, ability to work as part of a team or individually, motivated.

Future Prospects

Possibility to progress to L4.

    TRAINING
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Reading

Training

The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)

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