Job Summary
  • Salary
    £168.00 (per week)
  • Location
    Thatcham, Thatcham
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 2 Positions Available
  • Closing Date
    28th December 2016
  • Employer Name
    Konnect Financial
  • Distance from acadmey
    • 15.3 Miles
    • 35 Minutes
  • Address
    Thatcham RG19 4QD, United Kingdom

Job Description

This is an excellent opportunity to join a well-established financing company based in west Berkshire looking for a hardworking and outgoing Business Administration apprentice.

1)         To answer telephone calls and understand requirements of the customer. As we are loan brokerage company, people for business loans.

2)         Dealing with customers over the telephone and via emails in a polite and friendly manner ensuring good communication and first class customer service.

3)         Responsible for checking and responding to member e-mails, dealing with the emails or passing them to the relevant lenders efficiently and speedily.

4)         To accurately update customer records ensuring they are correct and up to date.

5)         Responsible for dealing with the incoming emails; distributing it to the relevant person and dealing with the out going post at the end of the day in a timely fashion.

6)         To assist with or undertake the website update when required so that correct and relevant information is found on the website for members and potential members.

7)         Conduct outgoing business calls – both warm leads and cold calling.

8)         Assisting with uploading customer application to lender portals and managing the application to the end until decision is received.

9)         Create invoices when customer application is approved as per requirement of each lender.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Effective Customer Service
• Computer Literate
• Team player

Personal Qualities

• Positive attitude
• Motivated
• Enthusiastic

Future Prospects

A permanent opportunity maybe available for the right candidates.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)