Job Summary
  • Salary
    £6825 plus depending on experience Yearly
  • Location
    Norwich, Norwich
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    1st January 2018
  • Employer Name
    HiyaHiya Europe
  • Distance from academy
    • 4.7 Miles
    • 18 Minutes
  • Address
    Javelin Road, Norwich NR6 6HX, United Kingdom

Employer Description

Job Description

This is a great opportunity for one individual to gain valuable business administration experience and an insight into the company. The successful applicant will be undertaking general administration duties, customer service and helping with warehousing operations.

The company is looking for an apprentice who will be tasked with general administration, customer service and helping with warehousing operations.

Responsibilities will include:
Creating, checking, editing and sending out retailers’ invoices.
Dealing with general enquiries from retailers, including queries and returns via email, phone and online chat and delivering excellent customer service.
Checking payments.
Using the Amazon portal, Vendor Central, to check and dispatch Amazon orders.
Working in the warehouse to pick and check orders and using the barcode machine.
Maintaining the company’s invoicing information.
Updating the back end of the company’s website when needed.
Organising and maintaining paperwork and files.
Ordering stationery and office supplies.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Organisational Skills
  2. Be able to make the most of time
  3. Able to prioritise 

Personal Qualities

  1. Work effectively with your team to provide the best possible service to retailers
  2. Able to suggest ways of improving working practices

Future Prospects

The potential exists for this role to develop into a full-time position for the right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)