Job Summary
  • Salary
    £6825 Minimum Yearly
  • Location
    Norwich, Norwich
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    1st April 2018
  • Employer Name
    Miss Shoes Ltd T/A FYFO
  • Distance from academy
    • 3.6 Miles
    • 16 Minutes
  • Address
    Hellesdon Park Road, Norwich NR6 5DR, United Kingdom

Employer Description

Job Description

Excellent opportunity working for an established online retailer based in the fine city of Norwich, with over 10 years experiences in online retailing. You will work in a busy office environment to facilitate office organization. This is a great job for those who like to dabble in a variety of tasks and can multi-task with ease.

This is a fantastic role for anyone looking to get into business administration and further their skills in the workplace, this is a great company to work for and learn from.
Responsibilities of this role:
• The role will involve inbound and outbound calls and emails from clients.
• General administration duties. including filing, scanning, photocopying
• Reception duties to include meeting and greeting visitors, answering calls and taking messages
• Dealing with instant online enquires.
• Instant text messaging service as well as call backs.
• You will be involved in other ad-hoc duties.
• Photo taking and processing
• Doing customer returns.
• Database Management
Please note:
• Full training will be given
• Do not contact the employer as this will make your application unsuccessful, if you have any questions contact 3aaa Norwich.
• This vacancy may close early if a suitable candidate is sought before the closing date.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. • Ability to prioritise workload and deal with tasks efficiently.
  2. • Good customer service skills.
  3. • Experience using Microsoft packages, specifically Adobe .
  4. • A good level of I.T. understanding.
  5. • Strong attention to detail and excellent grammar.
  6. • Good at numbers and great data entry skills

Personal Qualities

  1. • Good at problem solving, with excellent attention to detail.
  2. • You must be enthusiastic, confident, and happy to easily fit into a team.
  3. • You must be PC literate (Microsoft Office) and be able to use social media effectively.
  4. • You must be I.T savvy
  5. You must be very well organised, and logical when it comes to carrying out tasks.

Future Prospects

The potential exists for this role to develop into a full time position for the right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)