Job Summary
  • Salary
    £9750 Yearly
  • Location
    Colchester , Essex
  • Sector
    Business Admin Level 3
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    27th August 2018
  • Employer Name
  • Distance from academy
    • 24.6 Miles
    • 32 Minutes
  • Address
    Butt Rd, Colchester CO3 3DA, UK

Employer Description

Job Description

Davies Group is looking for an apprentice to develop into a fully-fledged claims handler, this role operates with a high level of autonomy allowing you to make informed decisions about the claim. There is a host of additional support and qualifications from an outstanding employer that nationally invests in their people.

The core duties of this role include:
• Working with policyholders supporting their claims.
• Liaising with underwriting teams.
• Processing payments to policyholders.
• Creating documents for various stakeholders.
• Receiving calls from policyholders and stakeholders to support claims.
Whilst in the role you will be fully supported to develop your knowledge and understanding of the insurance industry. With this, you will work towards the CILA qualification which is the industry standard.
You will receive full training and support from Davies learning and development team alongside 3aaa’s assessors. The role also will allow you to experience various areas of business and understand the full process the business undertakes.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents).

Desired Skills

  1. • A self-starter passionate about delivering top quality customer service to clients and colleagues
  2. • Great interpersonal skills and an outgoing personality.
  3. • Ability to work well under pressure and act pro-actively and intuitively
  4. • Proficient in Outlook, Word & Excel

Personal Qualities

  1. • Social
  2. • Enthusiastic
  3. • “Can do” attitude
  4. • Reliable
  5. • Sense of humour
  6. • Hard working
  7. • Professional

Future Prospects

Full time role and progression.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Business Administrator apprenticeship programme is designed to help you become an excellent contributor towards operational efficiencies within a business. This will include interacting with both internal and external customers in a professional way, as well as applying skills learned throughout the programme within a business environment. The programme will include various workshops to aid with your development throughout, alongside: mentoring; reflection logs; PDP and much more!

Qualification Gained

Advanced Apprenticeship (Level 3)

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