Job Summary
  • Salary
    £8100 Yearly
  • Location
    Watford, Watford
  • Sector
    Customer Services Level 2
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    28th April 2018
  • Employer Name
    Paradise Seafood Ltd
  • Distance from academy
    • 1.1 Miles
    • 5 Minutes
  • Address
    Wiggenhall Industrial Estate, Watford WD18 0FE, UK

Employer Description

Job Description

Paradise Seafood is a fresh and frozen seafood distributor to London’s fine dining restaurants, and we are one of London’s leading suppliers of the highest quality seafood.

• You will be responsible for creating and chasing opportunities and driving sales with new accounts.
• Seeking and contacting decision makers
• Arranging and attending potential customer appointments
• High level of administration needs to be completed whilst pursuing a lead
• Keep sales enquiry log up to date and monitor all won and lost business
• Providing admin support to both sales and management
• Good attention to detail is essential
• Handling complaints, finding solutions where and when required, ensuring excellent management of accounts.

Working Week

10am- 6pm Monday to Friday


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Effective Customer Service
  2. Computer Literate
  3. Written and verbal communication skills

Personal Qualities

  1. Driven
  2. Motivated
  3. Enthusiastic

Future Prospects

Progression into a full time role and onto the next qualification.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Customer Service Practitioner apprenticeship programme is designed to provide training to develop excellent interpersonal communication, personal organisation, presentation and self-development skills.
The apprenticeship will include:
• Level 2 Customer Service Practitioner.
• Level 1 Functional Skills English, Maths & ICT (if applicable).
Training and Assessment:
• You will be invited to full-day workshops within your local academy to enrich your learning experience. Some of these will include:
 Business knowledge & understanding
 Delivering against your targets
 Customer journey knowledge
 Business systems and resources
 Providing a positive customer experience
 Personal development plan
• You will also benefit from the following during your apprenticeship:
 X1 CPD workshop
 X1 Masterclass
 X1 End-point assessment preparation workshop

The remainder of your training will be completed within the workplace.

Qualification Gained

Intermediate Apprenticeship (Level 2)