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    Job Summary
  • Salary
    £5772 Yearly
  • Location
    Tamworth, Tamworth
  • Sector
    IT level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    2nd June 2018
    EMPLOYER
  • Employer Name
    Outserve
  • Distance from academy
    • 33.4 Miles
    • 43 Minutes
  • Address
    Stafford ST16 3EL, UK

Employer Description

Job Description

Our client have a fantastic opportunity for an apprentice to be part of a growing team and in an exciting industry. Cloud business applications are changing the way small and medium businesses are able to start successfully and grown. This role will see you on the road in this growing IT sector.

This is fantastic opportunity to be part of a small and growing team at the beginning of a new and exciting industry. Cloud business applications are changing the way small and medium businesses are able to start successfully and grow. By being an adaptable member of the team and wanting to learn new skills this apprentice role will provide the training, experience and skills to set you on the road in this exciting and growing IT sector.

The main Purpose of the Job is to assist in the implementation, integration and support of business applications for clients (to include applications such as Xero, Unleashed, Shopify and associated add-ons).

Full training will be given and the main duties will include:

• Assisting in the setup and customer systems
• Where applicable add to the company’s quality management and business op-erational procedures
• Communicating with customers by email, telephone and face to face including at the customer’s premises
• Reporting to the Head of Business Applications on the progress of work
• Assisting with Cloud Software Integration
• Assisting with Cloud Software implementation
• Reporting on the data reporting design
• Providing Telephone, Email and Remote support of customer software systems
• General basic administration tasks for the Business Applications department
• Ensuring a professional and friendly service when liaising with all customers

Working Week

30 hours per week – can be flexible around 9.00 am – 5.00 pm Monday – Friday.

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. • IT skills
  2. • Computer literate

Personal Qualities

  1. • Self Motivated, enthusiastic and excellent communication skills
  2. • Excellent interpersonal skills
  3. • Able to use own initiative, work as a team and seeks to exceed expectations
  4. • Methodical, able to problem solve, meet deadlines

Future Prospects

To progress to level 4 and to become a permanent member of the team, taking on more responsibility.

    Training
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Tamworth

Training

Throughout the duration of your Apprenticeship you will be required to attend your academy for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a L3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals.
The qualification will consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms.
• L3 Diploma in ICT Professional Competence.
• L3 Extended Diploma in ICT Systems and Principles.
• Level 2 Functional Skills English, Maths, ICT (if applicable).

On completion of your apprenticeship, you will be awarded a City and Guilds L3 Diploma in Professional Competence for IT and Telecoms Professionals and a L3 Extended Diploma in ICT (Systems & Principles).

Qualification Gained

Advanced Apprenticeship (Level 3)

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