Job Summary
  • Salary
    £15000 Yearly
  • Location
    London, England
  • Sector
    Customer Services Level 2
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    24th August 2018
  • Employer Name
    Harmonic Finance
  • Distance from academy
    • 18.3 Miles
    • 38 Minutes
  • Address
    London NW1 8AH, United Kingdom

Employer Description

Job Description

Community Analyst is the first rung on the Harmonic career development programme. This position is primarily recruitment and staffing, which focusses upon the development of business development skills.

Build a niche candidate community via phone and face-to-face business development
• Source information or ‘leads’ on urgent hiring opportunities for Harmonic to fill
• Source candidates for live Harmonic vacancies
• Take responsibility for the quality of the Harmonic CRM data
• Manage and monitor social media channels
• Write and co-ordinate the design of bespoke marketing materials for your marketplace
• Create original content specific to your market for the Harmonic website

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents).

Desired Skills

  1. Fantastic communication skills
  2. Good written skills
  3. Good customer service skills

Personal Qualities

  1. Competitive spirit
  2. Creativity
  3. Enthusiastic
  4. Positive attitude

Future Prospects

Progression onto the level 3 Customer Service Course

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The apprentice will work towards a Level 2 Customer Service Practitioner, the qualification consists of:
• Level 2 Customer Service Practitioner
• Level 1 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)

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