Job Summary
  • Salary
    £8060 Yearly
  • Location
    Derby, Derby
  • Sector
    Customer Services Level 2
  • Duration
    13 Months
  • 2 Positions Available
  • Closing Date
    15th March 2018
  • Employer Name
    Streets Ahead
  • Distance from academy
    • 236 ft
  • Address
    Babington Lane, Derby DE1 1SX, United Kingdom

Employer Description

Job Description

Due to increased business and expansion of offices, Streets Ahead Estates are now expanding their local team in the Derby City Centre. This is a fantastic opportunity to become part of a fast growing estate agents situated in the Derby City Centre to gain invaluable experience.

This is an Apprenticeship role and will involve

• Answering Phone Calls from Clients

• Registering Tenants & Landlords

• Arranging and attending viewings throughout Derby

• Generation of new business

• Ability to follow instructions and use own initiative

• Office Administration

• Achieving your own personal objectives and targets that have been set.

• Enhancing the brand with external customers.

• Developing strong relationships with your colleagues and customers.

Working Week

Monday – Friday 9:00am – 5:30pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Excellent communications skills
  2. Excellent customer service skills
  3. Excellent administration skills
  4. Excellent Telephone Manner

Personal Qualities

  1. Punctual
  2. Motivated
  3. Driven
  4. Ambitious
  5. Focused
  6. Dedicated
  7. Team Player

Future Prospects

Progression opportunities are available within the business as well as gaining further qualifications.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The apprentice will work towards a Level 2 Customer Service Practitioner, the qualification consists of:

• Level 2 Customer Service Practitioner
• Level 1 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)