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    Job Summary
  • Salary
    £130-15 (per week)
  • Location
    Leeds, Leeds
  • Sector
    Customer Services Level 2
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    8th October 2017
    EMPLOYER
  • Employer Name
    3aaa Apprenticeships
  • Distance from academy
    • 148 ft
  • Address
    Park Place, Leeds LS1 2SP, United Kingdom

Job Description

Considering a career in customer service? We have an exciting opportunity Customer Service Apprentice to join a forever growing team. You will gain invaluable insights into how employer organisations work and learn how to produce business documents and much more. You will also discover how to build and develop customer relationships and to deliver
 

Duties;

  • Dealing with customers face to face, over the phone and via email
  • Delivering excellent customer service at all times
  • Working collaboratively with colleagues to ensure every need of the customer can be met
  • Other admin duties that are related to the role

 

Working Week

Monday – Friday 9:00am – 5:30pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Proficient IT skills
• The ability to be a good communicator, with a clear and professional telephone manner
• Self-motivated and enthusiastic, with a flexible approach to work in a busy, fast-paced environment
• Ability to work to tight deadlines, with good time management skills and an organised approach

Personal Qualities

• Excellent organisational skills
• Able to work with a minimum of supervision

Future Prospects

Permanent position for the right candidate.

    TRAINING
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Leeds

Training

The Apprentice will work towards a Level 2 Advanced Apprenticeship in Customer Services. The qualifications consist of:
• Level 2 Diploma in Customer Service
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)

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