Job Summary
  • Salary
    £8554 Yearly
  • Location
    Middlesbrough, Middlesbrough
  • Sector
    Customer Services Level 2
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    1st March 2018
  • Employer Name
    NY Timber
  • Distance from academy
    • 29.3 Miles
    • 36 Minutes
  • Address
    Sunderland SR1 2PA, UK

Employer Description

Job Description

Would you like to join the North East’s Leading Timber Specialist that has over 37 years expertise? You will be working as part of the customer service team, helping with all the enquiries and ensuring you meet all the customer’s timber needs. So, if you would like to work as part of this great company then apply today.

Customer sales and service
Using a till and handling payments
Ensuring the counter, showroom and branch are all clean, tidy and well presented
Following stock rotation procedures
Completing paperwork for orders
Dealing with telephone enquiries
Use of Company software packages
Ensuring your working practices maintain branch security and health and safety
Operating basic woodworking machinery
Operating product moving equipment, which may eventually include Fork Lift Trucks

Hours, salary and benefits:
This is a full-time role working an average of 47 hours per week Mon – Fri 7.30am – 5.00pm and alternate Saturday mornings 8.00am – 12.00noon
Salary in line with National Minimum Wage/Apprenticeship Rate
The Company offers a sales related bonus scheme
Employee discount is available
Training and development opportunities available
Uniform and PPE provided

Working Week

Monday to Friday 7.30am to 5pm Alternate Saturdays 8am – 12pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Computer Literate
  2. Good Communication Skills
  3. Team Player

Personal Qualities

  1. Hard Working
  2. Self-Motivated
  3. Interest in DIY

Future Prospects

Permanent Position for the right candidate with progression on to Level 3

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The apprentice will work towards a Level 2 Customer Service Practitioner, the qualification consists of:
• Level 2 Customer Service Practitioner
• Level 1 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)