Job Summary
  • Salary
    £140 (per week)
  • Location
    Derby, Derbyshire
  • Sector
    Customer Services Level 2
  • Duration
    12 Months
  • 2 Positions Available
  • Closing Date
    25th December 2017
  • Employer Name
    Young Ideas Ltd
  • Distance from academy
    • 14.7 Miles
    • 30 Minutes
  • Address
    Saint John Street, Ashbourne DE6 1GP, United Kingdom

Employer Description

Job Description

We are a rapidly growing, experienced Multi Brand retailer, with Retail divisions specialising in Fashion Collections, Lifestyle Clothing & Footwear and as a recent addition to the Young Ideas Family, a specialist Sports Bra retailer. We’re currently a small team but have the determination and focus to deliver our goal to be Market Leading in both

You are a keen problem solver and thrive on the challenge of a high paced environment. You have an attention to detail and take pride in your work.
You relish working in a dynamic team, enjoying all that it can offer for both learning and development.
All personnel will receive full training, support and personal development opportunities.
Working directly with the Customer Services Manager you will be;
• Supporting on supplier management
• Dealing with stock queries
• Loading purchase orders in our warehouse management system
• Supporting with Customer Services queries.

Working Week

Monday – Friday - Hours TBC


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. • Basic Computer Skills Essential, including knowledge of excel.
  2. • Good Organisational Skills.
  3. • Effective Communication Skills both written and verbal.
  4. • You’re a fast learner and eager to learn new things in ecommerce, with a commitment to lifelong learning.
  5. You like the proposition of being a part of a rapidly growing retailer and want to be able to make a difference.

Personal Qualities

  1. • Able to demonstrate attention to detail
  2. • Positive and Tenacious attitude to work
  3. • Must be enthusiastic to go the extra mile for clients and customers
  4. Must be well mannered when communicating with suppliers and customers.

Future Prospects

Opportunities are available to those who show they are a worthy team member.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The apprentice will work towards a Level 2 Customer Service Practitioner, the qualification consists of:
• Level 2 Customer Service Practitioner
• Level 1 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)