Job Summary
  • Salary
    £7280 Yearly
  • Location
    Manchester, Manchester
  • Sector
    Customer Services Level 2
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    4th December 2017
  • Employer Name
    Usecure LTD
  • Distance from academy
    • 2.8 Miles
    • 12 Minutes
  • Address
    Manchester M4 4AH, United Kingdom

Employer Description

Job Description

Do you know how to deliver great customer service? Do you want to work for a top cyber security software company? This apprenticeship with Usecure awaits.

  • Working alongside the usecure sales team
  • Booking onsite/webinar meetings for the Account Managers
  • Using industry leading tools – Hubspot, Google suite, usecure
  • Business lead generation from external sources
  • Management and development of your contact base
  • Follow up on marketing leads


Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. • To be able to communicate with customers via phone and email.
  2. • Ability to organise diaries and schedules for account managers to liaise with customers
  3. • To understand the market and client base

Personal Qualities

  1. • You arrive in the office promptly ready to work
  2. • You have a attitude and aptitude to learn the role and responsibilities
  3. • You will learn to work in a target driven environment
  4. • You seek support of your peers when required
  5. • You enjoy the culture of the company

Future Prospects

Progression into a full time role within the company.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 2 Advanced Apprenticeship in Customer Services. The qualifications consist of:
• Level 2 Diploma in Customer Service
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)