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    Job Summary
  • Salary
    £7280 Yearly
  • Location
    Swindon, Swindon
  • Sector
    IT level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    6th December 2017
    EMPLOYER
  • Employer Name
    Oakford Technology Ltd
  • Distance from academy
    • 19.0 Miles
    • 32 Minutes
  • Address
    Devizes SN10 2RT, United Kingdom

Employer Description

Job Description

Working closely with the existing Helpdesk team you will provide strong support to a wide variety of customers including schools and blue chip organisations. This is a great opportunity to develop your skills and get involved with some of the newest technologies available.
Oakford Technology is offering a great opportunity to develop your skills and get involved with some of the newest technologies available. Your duties will range from;

 

  • Remote support
  • Onsite support for both software and hardware.
  • Working with both virtual servers and desktop operating systems
  • Working closely with the existing Helpdesk team
  • Working with Microsoft Technologies
  • Taking calls from clients

 

Working Week

o Monday-Friday 8.30am-4.30pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Experience of Microsoft technologies
  2. Excellent customer service skills
  3. Excellent telephone and written manner

Personal Qualities

  1. Professional
  2. Friendly
  3. Keen to learn
  4. Able to work under pressure as well as organise own tasks
  5. Enthusiastic

Future Prospects

Possible progression onto Level 4 programme upon successful completion of Level 3.

    TRAINING
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Swindon

Training

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Swindon for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)