Job Summary
  • Salary
    £180 (per week)
  • Location
    Chelmsford, Chelmsford
  • Sector
    Infrastructure Technician Level 3
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    13th August 2017
  • Employer Name
    Storm Technologies Limited
  • Distance from academy
    • 51.8 Miles
  • Address
    Blackmoor Lane, Watford WD18 8YW, United Kingdom

Job Description

Working in a small team supporting 150 users across the business. Also logging warranty calls with key vendors on behalf of our customers.

As part of this varied role, you will be:

  • 1st Line Support – Logging calls for customers
  • Hardware Builds and Upgrades
  • Hardware and Software Troubleshooting
  • Administering Windows 7 and 10
  • Active Directory administration (creating accounts, email addresses etc.)


(MAC knowledge would be an advantage but not necessary)


You will be working as part of a small team maintaining a large infrastructure, whilst Assist with cabling works within the offices and datacentres and any other duties relevant to the position and the running of the company.

Working Week

Monday to Friday, 8:30am to 5:30pm.


Requirements & Prospects


A minimum 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Flexible and not afraid of occasionally getting “hands dirty” with some of the more hands on tasks.
The ability to communicate effectively at all levels with good relationship building skills
Self-motivated and keen to develop, with a willingness and desire to learn

Personal Qualities

Keenness to develop new technical skills
Good numerical and literacy skills and high levels of computer literacy
Excellent organisational skills with the ability to prioritise

Future Prospects

Possible Permanent Opportunity, Progression on to Level 4

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Watford for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)