Job Summary
  • Salary
    £TBC (per week)
  • Location
    Binley, Coventry
  • Sector
    Technology Level 3
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    30th December 2016
  • Employer Name
    Extra Care Charitable Trust
  • Distance from acadmey
    • 11.2 Miles
    • 22 Minutes
  • Address
    Coventry CV3 2SN, United Kingdom

Job Description

Want a career in IT? Already have some skills and a passion for this? This is a fantastic opportunity to work as an apprentice, supporting in IT duties for a well-known national business. You will aid in IT specific duties working with the IT team whilst undertaking an Advanced apprenticeship in IT.

Main duties:


  • System updates
  • Troubleshooting
  • Creating user IDs
  • Maintaining records
  • Hardware fault finding and fixing/replacing
  • Network support, ensuring the business connectivity is working and at full speed
  • Answering calls, understanding issues and resolving quickly
  • Providing face to face support to staff based at head office
  • Stock checks, inventories and equipment disposal



You will also assist in other business duties as required to support the team.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Effective interpersonal skills and relationship-building skills.
• Strong written and oral communication skills.
• Analytical and problem-solving abilities, with keen attention to detail.
• Good computer knowledge
• Good practical skills

Personal Qualities

• Good attention to detail
• Good communicator
• Team player
• Positive attitude
• Motivated and eager to learn
• Enthusiastic
• Organised

Future Prospects

Progression and a permanent position for the right candidate.

  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Leamington Spa for up to 8 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Trailblazer – Infrastructure Technician. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English and Maths (if applicable)
• BCS Foundation Certificate in Networking and Architecture Principles (Knowledge Module 1)
• BCS Foundation Certificate in Mobile and Operating Systems (Knowledge Module 2)
• BCS Foundation Certificate in Cloud Services (Knowledge Module 3)
• MTA in Software Development Fundamentals or HTML5 App Development Fundamentals (Knowledge Module 4)
• BCS Foundation Certificate in Business Processes (Knowledge Module 5)

Qualification Gained

Advanced Apprenticeship (Level 3)