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    Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Chelmsford, Chelmsford
  • Sector
    Digital Industries
  • Duration
    15 Months
  • 1 Position Available
  • Closing Date
    7th August 2017
    EMPLOYER
  • Employer Name
    Sprint Integration Ltd
  • Distance from academy
    • 19.2 Miles
    • 32 Minutes
  • Address
    Aviation Way, Southend-on-Sea SS2 6UN, United Kingdom

Job Description

Sprint Integration are seeking a candidate with very good customer service skills and a passion and to develop a career in the IT Industry. The successful candidate will be working alongside our enthusiastic team of IT Technicians in a busy office environment.

The role includes day to day office duties such as:

First line technical support as well as telematics support
• Working within our Service Team helping to support our clients IT Systems
• Answering the telephone offering 1st line support to clients
• This is a fantastic opportunity for someone with an interest in IT and Telecommunications to learn and develop within our company.
• Full training on our in-house systems will be provided.

  • Carry out and assist with day to day support on servers, workstations, monitors & laptops.
  • Visit clients with engineers off site to observe and assist with methods and support.
  • Maintain support logs and regular updates to management on outstanding issues.
  • In time independently visiting clients off site for basic PC installations and other projects.

Working Week

Monday – Friday 9:00am – 5:30pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths and English (or equivalents)

Desired Skills

• A candidate who has a passion and strong interest in IT
• Have a high level of interest in computing and business
• Smartly presented and strong customer service skills.

Personal Qualities

• Self-motivated
• Eager to learn.
• Positive Attitude

Future Prospects

Potential of advancement onto Level 4 or full-time employment.

    TRAINING
  • Apprenticeship Length
    15 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Chelmsford

Training

Throughout the duration of your Apprenticeship (typically 15 months) you will be required to attend the 3aaa Technology Academy in Chelmsford for 30 days of training across five months featuring structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Apprenticeship standard – Infrastructure Technician. The qualifications consist of:
• Level 2 Functional Skills English and Maths (if applicable)
• Knowledge Module 1 - Networking and Architecture
• Knowledge Module 2 - Mobile and Operating Systems
• Knowledge Module 3 - Cloud Services
• Knowledge Module 4 - Coding and Logic
• Knowledge Module 5 - Business Processes
• One vendor certification selected based on your job role and individual capabilities (Typically a Microsoft Technical Associate (MTA) certification)
Knowledge Modules are specified by the British Computer Society (BCS)

Qualification Gained

Advanced Apprenticeship (Level 3)

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