Job Summary
  • Salary
    £123.75 (per week)
  • Location
    Birmingham, West Midlands
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    7th November 2016
  • Employer Name
    1touchpc Ltd
  • Distance from acadmey
    • 5.1 Miles
    • 18 Minutes
  • Address
    Yardley Road, Acocks Green, Birmingham B27 6LG, United Kingdom

Job Description

Are you interested in hardware? Want a careers as a Technician? Look no further we are looking to recruit a technical support apprentice to assist end users with various PC issues. Interested? Apply now!
  • building and repairing laptops, computers and desktops, games consoles
  • installing and configuring computer hardware operating systems and applications;
  • monitoring and maintaining computer systems and networks;
  • troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • replacing parts as required;
  • providing support, including procedural documentation and relevant reports;
  • testing and evaluating new technology;
  • setting up new users’ accounts and profiles and dealing with password issues;
  • conducting electrical safety checks on computer equipment
  • Being able to multitask
  • Strong communication skills and able to speak to customers
  • Organised

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• IT Literate
• Customer Service Skills
• Knowledgeable on components of a PC

Personal Qualities

• Motivated
• Enthusiastic
• Willingness to Learn

Future Prospects

Possible Permanent.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Birmingham for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)