Job Summary
  • Salary
    £123.75 (per week)
  • Location
    Birmingham, West Midlands
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    6th January 2017
  • Employer Name
    Clarity Copiers/Lester Green
  • Distance from acadmey
    • 5.7 Miles
    • 17 Minutes
  • Address
    Lifford Lane, Birmingham B30 3DY, United Kingdom

Job Description

Fancy joining a young and vibrant team in a relaxed and professional environment? This in an opportunity too good to miss! Join Clarity Copiers as part of their IT Support and Administration in Birmingham and get your IT Career off to a great start!.

The role will involve a mixture of Service Engineer duties and Administration


Requirement for the role:


  • The repair and service of digital photocopier equipment at client sites across the West Midlands
  • Knowledge of hardware and software repairs
  • Delivering excellent customer service to the organisations client base
  • Diagnostic/analytical skills
  • Sound knowledge of IT/Networking
  • Helping customers resolve photocopier issues
  • Knowledge of all of the Microsoft software
  • Excellent telephone manner
  • Ability to work within a team
  • Numeracy & literacy skills
  • General administration duties
  • Punctual
  • Can work to deadlines

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• IT literate
• Communication Skills
• Customer Service Skills
• Analytical

Personal Qualities

• Confident
• Enthusiastic
• Willingness to learn

Future Prospects

Possible Permanent Role

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Birmingham for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)