Job Summary
  • Salary
    £7280 Yearly
  • Location
    Birmingham, Birmingham
  • Sector
    IT level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    1st December 2017
  • Employer Name
    Swadlincote Window Company Ltd
  • Distance from academy
    • 31.9 Miles
    • 42 Minutes
  • Address
    Belmont Street, Swadlincote DE11 8JZ, United Kingdom

Employer Description

Job Description

This would be ideal for an apprentice who enjoys IT and is looking for a very varied role. The successful apprentice will be assisting with the fixing of computers and printers, providing customer service, general office duties and assisting estimators with estimates.
The role will be very varied and full training will be provided.  An interest in IT and  Customer Service is essential.  Day to day duties will include:


·         Fixing printers

·         Fixing computers

·         Handling customer enquiries

·         Updating the computer system

·         Assisting estimates with estimates

·         Providing all round office support

·         General office duties such as answering the telephone

·         Producing reports, letters, etc

Working Week

8.00 am – 5.00 pm Monday – Friday. 40 hours per week


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Computer literate
  2. Customer service

Personal Qualities

  1. Positive
  2. Proactive
  3. Keen to learn
  4. Able to produce accurate work
  5. Good communication skills
  6. Confident telephone manner

Future Prospects

To become a permanent member of the team in IT, Estimating or Customer Services.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Tamworth for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)