Job Summary
  • Salary
    £127.50 (per week)
  • Location
    Wakefield, West Yorkshire
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    23rd December 2016
  • Employer Name
  • Distance from acadmey
    • 6.0 Miles
    • 16 Minutes
  • Address
    Wakefield WF3 1DR, United Kingdom

Job Description

Throughout the Apprenticeship you will be given full and ongoing training from existing members of staff to provide a range of IT support services.

Duties will include:


  • Provided 1st and 2nd line Support on busy Help desk
  • Working with other interns you will provide online support to customers via email, online chat and telephone.
  • Working as part of a large team
  • Complete day to day administrative task’s
  • This is a great opportunity for someone looking to begin their career in IT, earn a desirable salary and gain a qualification which is valued globally and throughout the IT community.
  • The role offers long term security and the opportunity to progress into a permanent position.




  • Free breakfast, tea and coffee
  • Free parking
  • Health care
  • Away days (past team trips have included quad biking and rock climbing)

Working Week

Monday – Friday 9:00am – 5:00pm 37.5 hours per week


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• General ICT knowledge
• Customer service experience
• A love of team sports, either; football, rugby, cricket, hockey or netball.
• Excellent written and verbal communication skills
• Studied IT at GCSE or A-Level (preferred)
• Excellent writing skills

Personal Qualities

• Motivated
• Determined hard worker
• Tenacious
• Excellent attention to detail

Future Prospects

Possible permanent position for the right candidate

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Leeds for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)