Job Summary
  • Salary
    £153.84 (per week)
  • Location
    Coventry, West Midlands
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 2 Positions Available
  • Closing Date
    24th December 2016
  • Employer Name
    Northrop Grumman
  • Distance from acadmey
    • 9.5 Miles
    • 19 Minutes
  • Address
    Coventry CV3 4LH, United Kingdom

Job Description

Do you have an interest and passion for IT and how this is used within business? Already have skills and knowledge in this area? If so we have a great opportunity for an IT apprentice to work with a prestigious leading global security company in Coventry
  • Provisioning of end-user services, including help desk and technical support services. Ensure that all requests from users are logged, updated and closed in line with operational level agreements.


  • Install, configure and deploy computer system hardware and software.


  • Installation, configuration, maintenance, and troubleshooting of end user hardware, software and peripheral devices.


  • Administer and maintain end user accounts, permissions, and access rights.


  • Assist Network and Server administrators with scheduled maintenance and assist in performing network improvements, upgrades and repairs.


  • Check system backups daily and escalate any problems identified.


  • Assist with the Identification and resolution of potential security breaches and vulnerability issues in a timely and accurate fashion.


  • Provide technical, operational and training support to departmental personnel for all computer related equipment, peripherals, accessories and components.


  • Research and evaluate new software and hardware technologies which could enhance the computer system.


  • Maintain hardware/software inventory.


  • Ability to write business correspondence and technical documentation.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• An engaging and 'can do' attitude.

• A motivated self-starter with excellent written and verbal communication skills.

• Good IT knowledge

• Passion for problem solving

• Willingness to learn on the job.

• Ability to multi-task, work under pressure and to tight deadlines.

• Ability to work individually or as part of a team.

Personal Qualities

• Good attention to detail

• Good communicator

• Team player

• Positive attitude

• Motivated

• Enthusiastic

Future Prospects

Progression to IT level 4 and a possible permanent position for the right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Leamington Spa for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Intermediate Apprenticeship (Level 2)