Job Summary
  • Salary
    £136 (per week)
  • Location
    Bedford, Bedfordshire
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    15th November 2016
  • Employer Name
    AVEC Systems Ltd
  • Distance from acadmey
    • 0.4 Miles
    • 3 Minutes
  • Address
    Mill Street, Bedford MK40 3EU, United Kingdom

Job Description

An excellent opportunity has arisen for an individual to join a very successful and well – established IT company based in Bedford you will study towards your IT Level 3 Apprenticeship and be fully supported by both the employer and 3aaa training academy.
  • Knowledge of Microsoft Server and Desktop Operating Systems, including Microsoft AD and Exchange and Knowledge of TCP/IP Networking will be advantageous.
  • Provide exceptional first line support across a multitude of hardware / software devices to internal staff
  • Install and configure computer systems
  • Diagnose and solve hardware/software faults
  • Log customer/employee queries
  • Accurately diagnose an issue based on the information you have been given
  • Resolve an issue efficiently and accurately and record information
  • Maintain good communication with your clients and manager at all times
  • Complete Windows Installation & Reinstallation
  • Software License Sales & Installation
  • Routine Maintenance and Optimisation
  • Data Recovery & Shredding
  • Virus/Spyware Removal

Working Week

Monday – Friday 8:30am – 5:30pm 40 hrs per week


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Excellent IT skills
Good telephone manner
Ability to communicate with people
Effective customer service skills

Personal Qualities

Strong interest in all things IT
Well presented

Future Prospects

Full time vacancy with the company and chance to progress to level 4

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Bedford for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)