Job Summary
  • Salary
    £150 (per week)
  • Location
    Northampton, Northampton
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 2 Positions Available
  • Closing Date
    20th December 2017
  • Employer Name
    Apple Village
  • Distance from academy
    • 9.0 Miles
    • 22 Minutes
  • Address
    High Street, Weedon Bec NN7 4QD, United Kingdom

Employer Description

Job Description

There`s never been a better time to embark on an apprenticeship. It`s a direct route to your dream job and you`ll learn the ropes by doing the job you love. If you are looking for a career with an exciting, IT company this is the job for you!

Apple Village provides affordable solutions for your Apple products. We Repair, Sell, Buy & Support all Apple Products. Apple village provide a comprehensive service which includes; Screen Repairs, Board Repairs, Data Recovery, Ram Upgrades, Business Support & Home Networking Solutions.

Your duties will include:

  • To provide first line helpdesk support to customers for hardware and software support
  • To diagnose and repair Apple products
  • To assist with the purchase, setting up, maintenance and repair of Apple products
  • To install and configure software applications.
  • To assist with screen and board repair
  • Assist with Ram upgrades
  • Provide business support and home networking solutions
  • To assist with the upkeep of the company I.T. inventory.
  • To help maintain appropriate stock levels of computer consumables and accessories and to raise purchase orders as necessary ensuring that value for money is obtained.
  • To answer all incoming phone calls

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 5 GCSE’s C and above Including Maths and English (or equivalents)

Desired Skills

• Good Computer Skills
• Excellent communication skills
• Knowledge of IT hardware and its components.

Personal Qualities

• Well Mannered
• Problem solver
• Confident
• Motivated
• Work well under pressure

Future Prospects

92% of 3aaa’s Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Northampton for up to 8 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Trailblazer – Infrastructure Technician. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English and Maths (if applicable)
• BCS Foundation Certificate in Networking and Architecture Principles (Knowledge Module 1)
• BCS Foundation Certificate in Mobile and Operating Systems (Knowledge Module 2)
• BCS Foundation Certificate in Cloud Services (Knowledge Module 3)
• MTA in Software Development Fundamentals or HTML5 App Development Fundamentals (Knowledge Module 4)
• BCS Foundation Certificate in Business Processes (Knowledge Module 5)

Qualification Gained

Advanced Apprenticeship (Level 3)