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    Job Summary
  • Salary
    £150.00 (per week)
  • Location
    Croydon, Croydon
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    22nd July 2017
    EMPLOYER
  • Employer Name
    Jmr Security Ltd
  • Distance from academy
    • 13.2 Miles
    • 1 hour 9 Minutes
  • Address
    Croydon CR0 0XZ, United Kingdom

Job Description

We are looking for a IT Support Apprentice required to assist with the frontline, day-to-day technical support functions and service desk delivery of JMS Secure Data.
 

Knowledge of Active Directory, Networking, Linux Operating Systems, Windows Operating Systems, Microsoft Office, Office 365, Backup Technologies, PC and server hardware and printers. You will be expected to assist with the provision of organised and timely ticket management for customers.

 

·        IT Support

·        Discussing IT Packages with clients

·        Knowledge of Cloud/Data Storage

·        Knowledge in Software

 

 

 

 

Working Week

Monday – Friday 10:00am – 6:00pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

Desired skills
• Being computer literate is essential
• An understanding of the importance of Customer Service

Personal Qualities


• Punctual
• Polite
• Excellent communication skills
• Confident answering phone calls from clients
• Excellent organisation skills
• Can work well in a team environment
• Positive and willing attitude

Future Prospects

Permanent opportunity for the right candidate / Progression to Level 4

    TRAINING
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Kings Cross

Training

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Kings Cross for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)

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