Job Summary
  • Salary
    £175.00 (per week)
  • Location
    Loudwater, Berkshire
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    3rd November 2016
  • Employer Name
    The Academy Of Professional Development
  • Distance from acadmey
    • 25.4 Miles
    • 37 Minutes
  • Address
    Loudwater HP10 9QY, United Kingdom

Job Description

As the Apprentice IT Support Assistant for a specialist education company, you will work alongside other members of the IT department to ensure efficient operation of the IT systems.

Duties include:

  • Develop the skills to become the primary contact for internal users, experiencing technical issues, production problems and general IT enquiries.
  • Develop the skills to assist the ICT Department in all aspects of maintaining and providing ICT support and services.
  • Ability to work closely with the IT Staff and provide support to IT Team across the business.
  • Develop the skills to participate in the implementation, documentation and maintenance of the simulation systems.
  • Develop the skills to support IT staff on projects to create visual experiences for the IT users including software rollouts.
  • Develop the skills to work on updating of the centre’s systems and maintenance of the IT systems.

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Excellent oral and written communication skills
• Software installation and installing equipment
• Creating users and re-setting passwords
• Basic computing troubleshooting
• Open to learning and implementing training into practice

Personal Qualities

• Attention to detail and able to prioritise work
• Able to follow oral and written instructions and work within guidelines
• Excellent interpersonal and communication skills
• Computer literate and a passion for IT

Future Prospects

The Academy of Professional Development who invest in their employees. Progression opportunities into a level 4 or full time career are available upon successful completion of the apprenticeship.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Reading for up to 12 weeks ,on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)