Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Malvern, Worcestershire
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    8th February 2017
  • Employer Name
    Speller Metcalfe Malvern Ltd
  • Distance from academy
    • 6.9 Miles
    • 16 Minutes
  • Address
    Maple Road, Malvern WR14 1GQ, United Kingdom

Job Description

Start to lay the bricks and foundations for in your new career in IT! We are looking for a hardworking and knowledgeable IT Technical Apprentice to work within our Malvern location. If you want to stuck into a profession in IT Hardware… APPLY TODAY!

Within this role as the IT Technical Apprentice, you will;

  • Work as part of a team of 3 to provide front line service desk support to internal employees
  • Frist point of contact in IT Support for employees
  • Set up hardware for employees
  • Provide hardware repair support
  • Offer remote IT support to employees
  • Escalating IT issues to IT manager where necessary
  • Diagnosing and resolving technical issues for employees
  • Provide desktop and server support

Ensure that all security updates are applied to hardware

Working Week

Monday – Friday 8:30am – 5:00pm 37.5 hours per week


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Previous experience in IT Hardware
• Ability to work on own initiative
• Great communications skills
• Problem solver
• Good telephone manor

Personal Qualities

• Outgoing
• Hardworking
• Self Sufficient

Future Prospects

Permanent opportunity for the right candidate Progression to Level 4

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Worcester for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)