Job Summary
  • Salary
    £187.50 (per week)
  • Location
    Towcester, Northamptonshire
  • Sector
    Technology Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    14th November 2016
  • Employer Name
    EBS-IT Ltd
  • Distance from acadmey
  • Address
    Tews End Lane, Paulerspury NN12 7NQ, United Kingdom

Job Description

We are looking for an IT Technical Apprentice to join our exciting and busy team in Paulersbury. Are you looking for a challenging role and career progression? Want to be an integral part of a successful team? Apply now!

EBS – IT are looking for an IT Technical Apprentice to join their IT team.  Some of the roles you will be undertaking are;


(Full training and support will be provided as part of the 12 month apprenticeship)

  • To operate as part of the IT Team dealing with all aspects of IT, Service desk and Customer Support
  • Resolution of IT Technical Faults and enquiries
  • To oversee the production of all Service Desk Issues, within your remit, to ensure objectives are met
  • Field Incoming help and service requests from end customers via both telephone and e mail
  • Prioritise and schedule all help and service requests
  • Repair of non working computers

Working Week

Monday – Friday 9:00am – 5:00pm 37.5 hrs pw


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Familiarity with Microsoft server technologies and Office products
• Excellent telephone manner
• Good grounding in IT Technical Support competencies

Personal Qualities

• Punctual and focused
• Enthusiastic and motivated
• Proactive

Future Prospects

Progression to level 4 available and permanent positon offered to right candidate.

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Milton Keynes


Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Milton Keynes for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)