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    Job Summary
  • Salary
    £131.25 (per week)
  • Location
    Swadlincote, Derbyshire
  • Sector
    IT level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    10th November 2017
    EMPLOYER
  • Employer Name
    Bloor Homes
  • Distance from academy
    • 26.1 Miles
    • 31 Minutes
  • Address
    Swadlincote DE12 7JP, United Kingdom

Employer Description

Job Description

Are you passionate about IT and want to work for a large company where hard work and enthusiasm is recognised? Are you looking to develop your skills with a career progression plan? This role will provide that along with full training on IT Support, fault diagnosing and more. You must also be keen to learn, an excellent communicator, confident to

The role will involve working in the IT department resolving a range of IT queries across several sites. The main day to day duties will include:

• Providing support over the telephone to internal customers
• Going to various internal departments to resolve faults in person
• Logging all calls on the system
• Updating the computer system
• Ensuring a high standard of customer service and professionalism
• Hardware installation
• Networking
• Server updates.

Full training will be provided however you must be committed, passionate about IT and keen to learn.

Working Week

Monday – Friday 9:00am – 5:30pm

LOCATION


Requirements & Prospects

Qualifications

A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. Computer literate
  2. Customer service
  3. IT skills

Personal Qualities

  1. Motivated
  2. Professional approach
  3. Able to multi task
  4. Excellent Communication Skills
  5. Interest in IT

Future Prospects

To become a permanent member of the team

    TRAINING
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Birmingham

Training

Throughout the duration of your Apprenticeship you will be required to attend the 3aaa Technology Academy in Tamworth for up to 12 weeks on a block release basis for structured training. The remainder of your training will be completed in the workplace with your Employer. You will work towards a Level 3 Advanced Apprenticeship for IT, Software, Web and Telecoms Professionals. The qualifications consist of:
• Edexcel Advanced Apprenticeship in IT, Software, Web and Telecoms
• L3 Diploma in ICT Professional Competence
• L3 Extended Diploma in ICT Systems and Principles
• Level 2 Functional Skills English, Maths, ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)

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