Job Summary
  • Salary
    £7800 Yearly
  • Location
    Chilton, County Durham
  • Sector
    Business Admin Level 3
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    31st May 2018
  • Employer Name
    Arrow Industrial
  • Distance from academy
    • 20.5 Miles
    • 30 Minutes
  • Address
    Chilton, Ferryhill DL17 0SQ, UK

Employer Description

Job Description

Are you looking to start your career in the office administration industry? Arrow Industrial are looking for a office assistant to join their growing business. With over 30 years’ experience in the industry you will be joining a growing company and a busy office team.

Central Job Functions
• All administrative duties for the service operation
• Handling of incoming and outgoing telephone calls from both customers and employees
• Planning and allocating Engineers work
• Act as support for Regional Service Manager and Regional Surveyor

Duties and Responsibilities
• Process Engineers job sheets
• Check job & service sheets for additional work to be quoted as required
• Arrange for jobs to be invoiced
• Process Engineers timesheets
• Book on enquiries
• Process quotations on system and quote log
• Book in orders on systems and order log
• Ensure client’s orders are correct to minimize delay in invoicing
• Provide information to assist credit control in credit checks and cash collection
• Order materials as required
• Type and issue mail shots & correspondents as required
• Issue Health and Safety Documentation e.g. Draft Risk assessments & method statements
• Liaise with surveyors regularly
• Book in delivery nots and GRN on system
• Prepare reports to support the activities and performance of the depot
• Plant Hire management e.g. hire & off hire the correct procedures
• Order and maintain stock and office supplies

Working Week

Monday – Friday 9:00am – 5:00pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents).

Desired Skills

  1. Computer Literate
  2. Communication Skills
  3. Organisational Skills

Personal Qualities

  1. Self-Motivated
  2. Positive Attitude

Future Prospects

Permanent position for the right candidate with progression on to Level 4.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Business Administrator apprenticeship programme is designed to help you become an excellent contributor towards operational efficiencies within a business. This will include interacting with both internal and external customers in a professional way, as well as applying skills learned throughout the programme within a business environment. The programme will include various workshops to aid with your development throughout, alongside: mentoring; reflection logs; PDP and much more!

Qualification Gained

Advanced Apprenticeship (Level 3)

Relevant vacancies