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    Job Summary
  • Salary
    £127.50 (per week)
  • Location
    Leicester, Leicestershire
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 2 Positions Available
  • Closing Date
    8th March 2017
    EMPLOYER
  • Employer Name
    THE NEO KNITTING & TRIMS CO. LIMITED
  • Distance from academy
    • 3.6 Miles
    • 15 Minutes
  • Address
    Oadby LE2 5DE, United Kingdom

Job Description

This role is for someone interested in products, working in dispatch section to help dispatch daily orders working to a strict system and dealing with all online and phone customer enquiries, returns, problems etc

A combination of ONLINE I.T. work, using our Linn works Programme which handles all our online orders on one single platform.

 

  • Print Daily orders form Linn works (software that channels all orders from various platforms in one single place to manage) You will learn about this.
  • Sort and allocate order to process based on product categories to various Individuals.
  • Work in Dispatch as part of small team to pack and dispatch orders.
  • Coordinate all orders, daily count and processing dispatch on ‘’Linnworks’’ and Shipping Companies
  • Sort any issues of unfillable orders etc.
  • Deal with customer queries and issues, via phone and email etc.

 

Qualities:

  • We expect maturity and dedication to work
  • Friendly and ability to work under supervision and pressure to meet deadlines.
  • Genuinely see this as opportunity to as your career path, or at least a first step into a career and give it your best
  • Open to learning new things and working in a multicultural environment.

 

You will get involved in the day to day running of the business, which includes: answering phones, assisting the directors with tasks delegated to you, helping on daily basis with daily orders dispatch as this is essential for you to understand what we sell, how it’s sold, how its dispatched and the problems we come across.  This is vital, spending a couple hours each day with rest of team in handling daily orders/ help pick and pack and finally in reconciling daily orders. Keeping offices and work places clean and tidy and your share of this task.

 

Overall, you will pick as you go along. What’s required is an openness to learn, genuinely help and be part of the team, and be a good communicator.

We work very hard and expect same form anyone who joins our team. It’s a small business and multi-tasking is part of the process.

Working Week

Monday – Friday 9:30am-6:00pm 37.5 hours per week

LOCATION


Requirements & Prospects

Qualifications

Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Keyboard skills/word processing.
• Ability to respond flexibly to changing demands.
• Ability to work on own initiative.
• A high level of interpersonal skills.
• Highly dependable, totally trustworthy and able to meet deadlines.
• Able to respond to changing needs of the service.
• Competent in MS Word, Excel and Outlook

Personal Qualities

• Knowledge and experience of computers.
• Good standard of general education and IT skills.
• Good communication skills
• Social & bubbly
• Excellent team player

Future Prospects

Permanent opportunity for the right candidate. Progression to Level 4

    TRAINING
  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location
    Leicester

Training

The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)