Job Summary
  • Salary
    £102 (per week)
  • Location
    Stoke-On-Trent, Staffordshire
  • Sector
    Business Admin Level 3
  • Duration
    12 Months
  • 1 Position Available
  • Closing Date
    16th November 2016
  • Employer Name
    The Plough Inn
  • Distance from acadmey
    • 4.3 Miles
    • 9 Minutes
  • Address
    Campbell Road, Stoke-on-Trent ST4 4EN, United Kingdom

Job Description

Are you looking for a career in Business Administration where every day is different? Do you enjoy talking to customers? Apply now to see if you’ve got what it takes to join this well-known hotel and learn all about the challenging and rewarding hospitality industry

For this varied role with training you will be involved in the following duties:

  • Answering phone calls and taking room and food bookings
  • Typing letters
  • Sending client emails
  • Answering guest’s queries
  • Greeting customers on reception
  • Ordering stock and liaising with suppliers about deliveries
  • Chasing payments and producing invoices if required
  • Filing receipts
  • Assisting with marketing duties such as social media

Working Week

Monday – Friday 9:00am – 3:00pm 30 hours per week


Requirements & Prospects


Ideally a minimum 4 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

• Good Microsoft office skills to include Word and Excel
• Good written English – grammar and spelling
• Customer service skills
• Works well in a team
• Able to use social media platforms
• Able to take messages effectively and pass on to colleagues

Personal Qualities

• Excellent attention to detail
• Polite and courteous
• Remains calm when busy
• Organised and able to work to deadlines
• Good communication skills especially listening
• Works quickly when required

Future Prospects

The right person will be offered a permanent position on completion of the Apprenticeship

  • Apprenticeship Length
    12 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


The Apprentice will work towards a Level 3 Advanced Apprenticeship for Business and Administration Professionals. The qualifications consist of:
• Advanced Apprenticeship in Business and Administration
• Level 3 Diploma in Business and Administration
• Level 2 Functional Skills English, Maths & ICT (if applicable)

Qualification Gained

Advanced Apprenticeship (Level 3)