Job Summary
  • Salary
    £187.50 (per week)
  • Location
    Rickmansworth , Watford
  • Sector
    Customer Services Level 2
  • Duration
    13 Months
  • 1 Position Available
  • Closing Date
    9th November 2017
  • Employer Name
    Apples and Pears Homes
  • Distance from academy
    • 2.6 Miles
    • 8 Minutes
  • Address
    Watford Road, Croxley Green WD3 3BZ, United Kingdom

Employer Description

Job Description

This is great opportunity for a confident and ambitious candidate to join a growing business and learn many skills.Have you considered working as a Sales Negotiator? Are you looking to work in a demanding but highly rewarding role? Apply now and start your apprenticeship journey!

As an apprenticeship, this vacancy is aimed at people wanting to start a career in Administration/Customer Service. The role will require working with various internal departments to provide support to our existing staff and customers. The role requires the learning of some key internal processes and tools.
This challenging and demanding role requires the ability to develop a good understanding of customer requirements, IT equipment types and service levels and be able to communicate to all levels of the business.
Communication skills are a key requirement and therefore a calm, polite and co-operative mannerism would be a requirement as at times of working under pressure there must always be a professional approach with customers and colleagues.
Training and personal development will be provided throughout the duration of the apprentice period.

Working Week

Monday – Friday 9:00am – 5:30pm


Requirements & Prospects


A minimum of 5 GCSE’s C and above Including Maths, English and ICT (or equivalents)

Desired Skills

  1. • Basic operational knowledge of MS Office products
  2. • Good excel skills
  3. • Some IT knowledge of different supplier’s equipment

Personal Qualities

  1. • Works well as part of a team
  2. • Ambition to develop skills
  3. • Ability to organise and prioritise
  4. • Accurate data input
  5. • Strong communication skills and techniques (verbal and written)
  6. • Ability to work on own initiative with minimal supervision

Future Prospects

Able to use own initiative and complete tasks with limited supervision.

  • Apprenticeship Length
    13 Months
  • Training Provider
    Aspire Achieve Advance Ltd
  • Academy Location


• The Apprentice will work towards a Level 2 Customer Service Practitioner
The qualifications consist of:
• Level 2 Customer Service Practitioner
• Level 1 Functional Skills English & Maths

Qualification Gained

Intermediate Apprenticeship (Level 2)